Delete your account

Deleting your account is a single-step, irreversible action. Your session is terminated immediately and your authentication credentials are removed so you can no longer sign in. Every piece of personal data linked to your account is removed from our production database.

There is no grace period and no way to recover the account afterwards. If you're unsure, consider signing out instead.

The following data is removed:

• Profile: display name, bio, friend code, and email address.
• Decks: all decks you own, along with their versions, cards, notes, primers, and folders.
• Collection: every card in your collection and any collection folders you've created.
• Games: your seat in every game, and every game no other account played in. A game you played with other accounts stays in their history.
• Friends: friendships, pending friend requests, and any references to you in other users' friend lists.
• Preferences: user settings, presets, and subscription records.
• Scanner: any frames of cards it could not name that you chose to upload.
• Authentication: your email, password hash, and any linked sign-in providers.

Analytics (PostHog) are kept under your account's id, a random identifier with no name or email address in it. Once the account is deleted, that id no longer leads to anything we hold about you. They are retained as described in our Privacy Policy.

All personal data is removed from our production database immediately. Any copies that exist in encrypted backups are purged within 30 days, matching the retention promise in our Privacy Policy.

In the app: open your profile from the Play tab (the person icon at the top) and tap Delete account.

On this website:

If you have questions about deletion or want to exercise any other data rights (access, correction, export), contact us at hello@stackheim.com.